CHANGES IN THE SATISFACTION WITH CONSULTING SERVICES ACCORDING TO THE OPINION OF ENTREPRENEURS IN NORTH-EASTERN HUNGARY 2001-2016

  • Ágnes Tokár - Szadai Associate Professor, University of Miskolc, Institute of Business Sciences, Hungary
Keywords: survey, satisfaction, management consulting service, client, northeastern Hungary

Abstract

The Institute of Business Sciences of the University of Miskolc carried out a survey of management consulting firms and enterprises in 2001, 2005-2006 (Szadai, 2007), 2011-2012 (Tokár-Szadai, 2014), and 2015-16 in North-eastern Hungary. The goal of our surveys was to determine the status (importance) of business consulting in our region (North-eastern Hungary) and examine the changes in the entrepreneurs’ experiences with consulting services over the last 15 years.The satisfaction with consultants and the results of consulting services have improved a little, but haven’t changed significantly in the last 15 years. According to our surveys, more solutionoriented proposals would make the consultants more convenient to their clients.

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Published
2019-03-18
Issue
Vol 4 No 2 (2017): Journal of Contemporary Economic and Business Issues
Section
Articles

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